If you decide to cancel Intelex hosting services, we will refund the hosting fees according to following:
- Monthly hosting plan – cancellation notice should be given by email to firstname.lastname@example.org 24 hours prior to the first day of the month of cancellation excluding weekends and holidays. Partial monthly charges are NOT refundable.
- Annual hosting plan – cancellation notice should be given by email to email@example.com 24 hours prior to the first day of the month excluding weekends and holidays. We will issue a refund for the prepaid hosting fees for the full months. No partial month will be refunded.
- Irregular plans (dedicated servers, multi-annual plans, custom tailored plans, special offers, etc.) are NOT refundable.
Any additional fees, including but not limited to server setup fees, email setup, transfer or recovery fees, site transfer, setup or recovery fees, domain registration, transfer or recovery fees, etc., are NOT refundable.